Posts Tagged ‘philippines’
This post is long overdue and it has been 4 months since we experienced a canceled flight. It was our first time.
Many times, we dealt with delayed flights and transfer of airplanes but this is only the first time we experienced a canceled flight via Philippine Airlines last July 29, 2013 bound to Manila from Laoag, Ilocos, Norte Philippines.
It was a rainy afternoon and the first announcement was the flight is delayed. The plane arrived almost an hour after our original departure time. We were immediately embarked on the plane and when everything is in place, the pilot started to take turn for take off when the engine suddenly shut off. It was not really scary at first but after several power shut down, people are starting to ask questions. We knew something is happening and the plane is in trouble. We have been inside the plane for almost 30 minutes (if my memory serves me right). The plane’s AC fog (I don’t know if my term is correct, it’s the white smoke) started to thicken and some people, especially the oldies are starting to panic. The crew comforted them and started offering water. Then, we heard the pilot announced that the the flight will be canceled — no specific details of what happened but it’s obvious that it was due to the engine trouble.
So we left the plane and waited for the next announcement. It was almost an hour that we waited for the announcement confirming that a mechanic will come from Manila and expected to arrive at 6 AM the following morning. People get pissed off and started to build lanes at the PAL counter.
The first announcement was vague and because we really want to go home, my Honey and I were second to the line of people asking what will happen to us. We are just vacationers and unlike the locals there, we don’t have any choice but rent a hotel if we will take the first flight the next day. Many people insisted that they should provide us with free accommodation and food. We are really hungry.
After a matter of time, realizing that we can’t get anything certain from the officials of Philippine Airlines, we decided to book to Cebu Pacific. My Honey and I split lanes. He took care of the booking while I did the talking with the PAL officials. Hon is next in line for payment when we learned that they don’t accept credit cards for payment. It was really devastating. We are just so lucky that we have extra cash to pay for it. We need to act fast since the line is getting longer and the airplane seats are almost full.
As I was talking to PAL’s official after Hon has secured our seats in CebuPac, he mentioned that there had been an arrangement between them and Cebu Pacific. But since only few people can be accommodated, this agreement was not announced. So I immediately asked for a refund since we paid the fare using our own money. Again, we are so thankful that they refunded to us the amount of air fare in cold cash. We learned that others did not even get anything and just went to the accommodation that PAL provided.
In this situation, we’ve learned several things.
1. Don’t easily trust the airline officials announcement. The most that they can do, they will hide information from you. You need to be alert and think fast. Lucky us, we’re two heads.
2. PAL provided an accommodation but we decided not to avail. Their announcement of the time that the mechanic will arrive is changing over time. Reading between the lines, we see no certainty of the time that we can leave the airport.
3. Check the next available flight immediately. There were only two airlines flying to Laoag and Cebu Pacific’s time is later than PAL’s. It’s a good thing that we were able to secure our seats.
4. Always have spare money with you. We met some passengers who are begging for PAL to refund their fares so they can ride the bus going to Manila. Nothing has been given to them and so they did nothing but avail PAL’s offered accommodation. I did not see any ATMs inside the airport at that time. It would also take more time if we still need to find one.
5. Make sure your cellphone has enough battery and load. In our case, my siblings are waiting for us to arrive in the Manila airport. We have immediately informed them about the problem. Plus, we were able to use our phone to check for some information on the net.
6. Know your rights and demand for a refund.
I know that officials of the airline are doing their best to calm the people. It’s hard to be in their place. However, it’s harder on our part to see that officials are moving out of the counter windows, one by one until no one is available to talk to us. Media also arrived in the airport. I guess it’s just a matter of being honest and proper coordination. They also have lessons to learn.
This experience may not be horrible, at least for us but this serves as a lesson do we know what to do when this thing happens again. We are just thankful that this happened in the PH premises and that we arrived safely and had our money back. Thank, God!
It was my 32nd birthday when my Honey and I finally met with the new 7 Wonders of Nature – our very own Underground River in Puerto Princesa, Palawan. It was an awesome and truly memorable birthday celebration.
This shot is the entrance of the Underground River. In front of us is a couple (American with Filipino wife).
Here are some photos inside the Puerto Princesa Underground River. The stones are called stalactites and stalagmites which has been formed over the years by nature itself into different shapes like giant mushrooms, the first Holy Family, carrots, corn and all other usual stuff surrounding us according to our ever funny bangkero/guide.
Meeting this wonders of nature is incomparable to none. I’ve seen so many places but I was never amazed and damn proud to know that this place is in the Philippines. Truly, it deserves to be a world heritage. Visit my Google + Photos to see more.
And I got some tips when you’re inside the Puerto Princesa Underground River. I hope these things could help you in your travel planning.
1. Bring anti mosquito sprays/lotion/repellents. Some says that Palawan is known for Malaria. But Puerto Princesa is one of the conserved areas in the province and I affirmed that we barely felt some insects bites especially inside the Underground River. We just brought an anti mosquito spray, just to be sure and be protected from other insects, too. It’s actually a necessity during our travel related to nature. I saw many stores selling this too.
2. Wear something that’s comfortable and easy to dry. You’ll be traveling by sea and river. I guess, no need for further explanation.
3. Bring the camera that best works on dark areas. It’s a rare experience to see something like the Undergound River so make sure that you capture every scene. Remember, in addition to experience, photos are the 2nd best souvenirs.
4. Bring sarong, if possible. The wind inside the Underground River is cold. Good thing we bought sarong from the port while waiting for our boat and we used it as a wrap around in our legs. It’s also a nice weapon from the strong ray of sun.
5. Seat in the front row, only if you want to hold the flashlight. There’s no light inside the river so anyone who sits in the front row will be responsible in handling the flashlight. The guide will instruct on where to point the light. We sit in the middle row because we enjoyed much being viewers.
It’s the third time that I had celebrated my birthday out of town. Thanks to my ever thoughtful and loving Honey! He arranged everything and made sure that I’ll be happy and my birthday will be as memorable as other birthday getaways we had. Finally, we experienced one of the new Seven Wonders of Nature – the Puerto Princesa Underground River and it’s really amazing and stunning!
Watch out for more posts about this adventure of ours.